Refund policy

We do not accept returns or offer refunds for change of mind. Due to the personal nature of our products, all sales are final.

However, we stand by the quality of our manufacturing. If your item arrives damaged, defective, or incorrect, please contact us at tiddytoysteam@gmail.com within 48 hours of delivery. Include your order number and clear photos of the issue. We’ll assess the situation and do our best to make it right.

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Damages and Defects

Please inspect your order upon delivery. Any issues must be reported within 48 hours of receiving the item. Claims made outside this window may not be eligible for resolution.

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Contact Us

For any concerns, contact us at tiddytoysteam@gmail.com. We're here to help.